Our Programs & Seminars will help you SUCCEED

G&M provides a wide range of educational seminars and workshops, which are designed to fully equip developers, brokers and their sales teams to handle international clients and successfully convert contacts to sales.

A team of professionals with extensive experience within the international real estate industry will host these seminars and workshops. Clients can either attend open sessions or individual, tailor-made sessions designed to meet their specific requirements.

Customer Service 101: How to Grow Your International Real Estate Business

A half-day session

This workshop integrates top tips for attracting and keeping foreign clients, and making the most of the clients you already have. G&M believes that excellent service at all points of contact with your client is more important now than ever before. Does your sales force demonstrate a thorough knowledge of how to treat International clients – and thus close sales? This seminar is invaluable for your sales manager and team!

Customer Service Boot Camp

Several sessions held over a period of 6 weeks

An Intensive coaching course for agents or agencies wanting to increase their customer base, referrals and ultimately their bottom line. The course facilitator works directly with each of your staff to help them create a habit of critique and analysis, as well as with your Sales Manager to help them implement recommendations and techniques for lasting results. With consistent application of the tools and recommendations in this course, your sales should increase and your bottom line should improve dramatically!

These sessions will include:

Identifying what your target market expects
What are your patterns?
Which patterns work in your target market, and which ones need to change?
Setting goals and charting progress
Step by Step Review from first contact to closed sale-and beyond
Putting yourself in the mind of your client: Why what appeals to your client may not appeal to you
Playing to your strengths
Team Customer Service: How your organization must work together to serve your customers
Customer Service Motivation and Monitoring for Managers and Team Leaders

Do you need Investors?!

A half-day session

If a foreign investor came along today, would you be prepared to answer their questions – with the proper documentation? Don't miss out on an international investor because you weren't properly prepared!

This interactive session is conducted with key decision makers within the company, and financial personnel. It reviews the documents investors will request, how to format them, and what data should appear. The session also covers how to 'talk to' an investor, what objectives you should expect to achieve with your offering, and how to keep the investor interested as you move to closing.

Be PREPARED for your Investors

Several sessions to fully prepare you for International investors

This ongoing consulting service is designed for businesses or developers looking for investors. Our experts will walk your team through preparation of documents that international investors require. We will help you format the documents, ensure that all documents are completely ready and assist you in putting together a 'knock them dead' presentation. We have completed our task when you have a full set of detailed financial and presentation documents and are fully prepared to answer any investor's questions.

These sessions include:

Review of existing documents and collateral materials
Review of documents required by most investors
How to write an appealing business plan
Making numbers work for you
Systems set in place for easy data transfer
Wowing your investor – What do they need to see, and what will impress them?
How to talk to Investors: Investors are not Buyers
How to attract an Investor's attention when you're competing with other projects

Success In Central America

A Full Day In-Depth Seminar and Consulting

Do you know that subtle cultural, social, and business differences can turn off a foreign buyer or investor? Are you aware that you can send a buyer or investor running to your competition within the first five minutes of meeting-- without ever knowing why? Learn key insights into how to conduct business in the international arena and how to use cultural differences to your advantage to win international clients.

This Program includes:

Cultural tendencies and typologies: providing your client with what his culture expects
What appeals to your target client? The answer is not necessarily what appeals to you!
Communication: the top reasons for communication problems, and how you can close sales by communicating the way your client expects
What is the single most important thing you can offer a client to get them to close?
What you don’t know that can trip you up – and what you need to know to be able to sell!
How to overcome your client’s perceptions and deliver what he wants
Common cultural practices that turn away your potential buyers
What are the key points to know when doing business with other cultures?
Identifying the legal system of your target culture: What do you need to know in order to answer your buyer’s questions?

Good, Better, Best!

A half-day workshop

The best agents and agencies will survive the world economy. How can you become the BEST?

This workshop includes tips on managing and motivating your broker network in order to achieve lasting relationships that deliver continued results. Quality vs. quantity - Broker checklists, and how to focus your time and money on the best brokers and avoid 'time-wasters'

Building Effective International Networks

A full-day workshop and/or ongoing consulting with option for complete outsource management of your network available.

Are you looking for international sales? Do you understand the benefit of building a strong network of partners to access multiple buyer markets? Have you tried to build your own network of agents but they're not delivering sales? This workshop will provide you with invaluable knowledge and insights on how to recruit, manage and motivate your partner network in order to deliver sales and referrals both now and in the future. Includes:

What are the benefits of building an international network of brokers and sales partners?
The Five steps to building an 'active' network
What are brokers looking for in a partner?
Tips on what to include in broker agreements
Assistance in producing a broker/partner website
What media to use to target international partners and assistance in creating the right marketing collateral to appeal to them
Tips on how to meet partners at networking events
"Working The Room": Broker Networking. Tips on how to make key contacts and how to follow up to achieve lasting relationships that deliver results
Advice and tips on how to manage and motivate your network to achieve sales/referrals
How to create agent familiarization trips to your projects
How to create road shows and workshops to train your partners to deliver sales

Preparation for Exhibitions, Shows, and Other Networking Events

A comprehensive series of Workshops and Consulting designed to prepare exhibitors for both local and international events.

These workshops cover everything from stand and marketing collateral design to capturing contact details at the event, techniques to attract visitors to your stand and how to ‘close the sale’. Some workshops even teach you how to exploit networking opportunities and how to effectively follow-up in order to bring the best return for every dollar spent on exhibitions.